Privacy Policy

Welcome to Dewey's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website meal-deweyspizza.click or interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

This Privacy Policy has been prepared in accordance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable federal and state privacy regulations. By using our website and services, you acknowledge that you have read and understood this policy.

1. About Us

Dewey's Pizza operates the website meal-deweyspizza.click and provides food ordering, delivery, and related services to customers across the United States. Throughout this Privacy Policy, when we refer to "Dewey's Pizza," "we," "us," or "our," we mean the entity responsible for your information under this policy.

2. Information We Collect

We collect several types of information in connection with the services we provide. This includes information you provide directly to us, information collected automatically when you use our website, and information obtained from third parties. Understanding what data we gather is essential to understanding how we protect your privacy.

2.1 Personal Information You Provide Directly

When you interact with our website, create an account, place an order, or contact us for support, you may provide us with certain personally identifiable information, including but not limited to:

• Contact Information: Your full name, email address, phone number, and mailing or delivery address.
• Account Credentials: Username, password (stored in encrypted form), and security question responses.
• Order Information: Details of the food items ordered, special dietary requests, delivery instructions, and order history.
• Payment Information: Credit or debit card numbers, billing addresses, and payment verification data. Note: Full payment card data is processed securely by our payment processors and is not stored on our servers in full.
• Communications: Messages, emails, or feedback you send us through contact forms, email, or customer support channels.
• Loyalty and Promotions: Information you provide when signing up for loyalty rewards programs, promotional offers, or newsletters.
• Survey and Review Data: Responses to surveys, ratings, or written reviews you voluntarily submit.

2.2 Information Collected Automatically

When you visit meal-deweyspizza.click, we and our third-party technology partners automatically collect certain technical and usage data, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Log Data: IP address, access times, pages viewed, links clicked, referring URLs, and the duration of your visit.
• Location Data: General geographic location derived from your IP address. If you permit location access on your device, we may also collect more precise location data to facilitate delivery services.
• Usage Data: Information about how you navigate our website, which features you use most, items you add to or remove from your cart, and your purchase patterns.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, pixel tags, local storage, and similar technologies (see Section 8 for more details).

2.3 Information From Third Parties

We may also receive information about you from third-party sources, such as:

• Social media platforms if you choose to connect your account or log in using a social media single sign-on feature.
• Analytics and advertising partners who share aggregated or pseudonymized data about user interactions.
• Payment processors and fraud prevention services who provide verification and security-related information.
• Delivery partner platforms or third-party food ordering aggregators that direct orders to us on your behalf.

3. How We Use Your Information

Dewey's Pizza uses the information we collect for a variety of legitimate business purposes. We do not sell your personal information to third parties for their own marketing purposes. Our use of your data includes the following:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, including coordinating delivery or pickup.
• Managing your account, including authentication and account security.
• Processing payments and issuing refunds or credits when applicable.
• Sending order confirmations, receipts, delivery updates, and other transactional communications.
• Responding to your customer service inquiries and resolving disputes.

3.2 Improving and Personalizing Our Services

• Analyzing usage patterns to understand how our customers interact with our website and services.
• Conducting research and development to improve existing features and introduce new offerings.
• Personalizing your experience, including recommending menu items based on your past orders or browsing history.
• Monitoring and analyzing trends to better understand customer preferences.

3.3 Marketing and Promotions

• Sending you promotional emails, special offers, and newsletters about Dewey's Pizza menu items, discounts, and events — only if you have opted in to receive such communications.
• Administering contests, sweepstakes, and loyalty reward programs.
• Displaying targeted advertisements on our website and on third-party platforms based on your interactions with our services, subject to your consent preferences.

3.4 Legal and Security Purposes

• Detecting, investigating, and preventing fraudulent transactions, unauthorized access, and other illegal or harmful activities.
• Complying with applicable legal obligations, court orders, and regulatory requirements.
• Enforcing our Terms of Service and other agreements.
• Protecting the rights, property, and safety of Dewey's Pizza, our customers, employees, and the public.

4. How We Share Your Information

We value your privacy and take care in how we share your personal information. We may share your data in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf. These service providers have access to your personal information only as needed to perform their functions and are contractually obligated not to disclose or use it for any other purpose. These include:

• Payment Processors: Companies that handle credit card transactions and payment security on our behalf.
• Delivery Partners: Third-party delivery services used to fulfill your orders.
• Cloud Hosting and IT Services: Providers who host our website, databases, and technology infrastructure.
• Analytics Providers: Services such as Google Analytics that help us understand how users interact with our website.
• Email and Marketing Platforms: Tools used to send transactional and promotional emails.
• Customer Support Tools: Platforms that help us manage customer service requests and communications.
• Fraud Prevention Services: Companies that help us detect and prevent fraudulent activities.

4.2 Legal Requirements and Law Enforcement

We may disclose your information if required to do so by law or in response to valid requests from public authorities, including courts, government agencies, and law enforcement. This includes situations where we believe disclosure is necessary to:

• Comply with a legal obligation, subpoena, court order, or government investigation.
• Protect and defend the legal rights of Dewey's Pizza.
• Prevent or investigate possible wrongdoing or fraud in connection with our services.
• Protect the personal safety of our users or the public.

4.3 Business Transfers

If Dewey's Pizza undergoes a merger, acquisition, reorganization, bankruptcy, asset sale, or other corporate transaction, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your personal information with additional third parties when you have given us your explicit consent to do so. You may withdraw your consent at any time by contacting us at [email protected].

4.5 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information — which cannot reasonably be used to identify you — with third parties for research, marketing, analytics, and other business purposes without restriction.

5. Data Security

The security of your personal information is important to us. Dewey's Pizza implements a variety of administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: We use industry-standard Secure Socket Layer (SSL) and Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
• Access Controls: Access to personal information is restricted to authorized employees and contractors who have a legitimate need to access it for business purposes.
• Payment Security: We comply with the Payment Card Industry Data Security Standard (PCI-DSS) through our payment processing partners.
• Regular Security Audits: We periodically review our information collection, storage, and processing practices to guard against unauthorized access.
• Incident Response: We maintain procedures for responding to data security incidents, including notifying affected individuals and relevant authorities as required by applicable law.

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have specific rights regarding your personal information. Dewey's Pizza is committed to honoring these rights in accordance with applicable law.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes. We do not sell your personal information for monetary consideration, but to the extent sharing for advertising purposes constitutes a "sale" under California law, you may opt out.
• Right to Limit Use of Sensitive Personal Information: You may have the right to limit how we use certain sensitive categories of personal information.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights. We will not deny you services, charge you different prices, or provide a different level of service because you exercised your privacy rights.

6.2 General Privacy Rights for All Users

Regardless of your state of residence, Dewey's Pizza provides all users with the following general privacy rights:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we update or correct inaccurate personal data.
• Right to Deletion: You may request deletion of your personal data, subject to our legal and operational obligations.
• Right to Data Portability: Where technically feasible, you may request your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Opt Out of Marketing: You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any promotional email or contacting us directly.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us using the contact information below:

• Email: [email protected]
• Website: meal-deweyspizza.click

We will respond to verifiable consumer requests within 45 days of receipt. If we need additional time, we will notify you of the reason and extension period. We may need to verify your identity before processing certain requests. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention periods depend on the type of data and the purpose for which it was collected:

Upon expiry of the applicable retention period, we will securely delete or anonymize your personal information. If deletion is not immediately possible (for example, because the information is stored in backup archives), we will isolate your information from further processing until deletion is possible.

8. Cookies and Tracking Technologies

Our website meal-deweyspizza.click uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver relevant content and advertisements. This section provides a brief overview of our cookie practices.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the website to function properly and cannot be switched off. They are typically set in response to actions you take, such as setting your privacy preferences, logging in, or completing an order.
• Performance and Analytics Cookies: These cookies allow us to count visits and understand how visitors interact with our website so we can improve its performance and user experience.
• Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences, saved cart contents, or language settings.
• Targeting and Advertising Cookies: These cookies may be set by our advertising partners to build a profile of your interests and display relevant advertisements across websites.

8.2 Managing Your Cookie Preferences

You can control cookie settings through our cookie consent banner when you first visit our website, or at any time by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders or use certain features.

For more detailed information about the specific cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy, available on our website at meal-deweyspizza.click.

8.3 Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites not to track your browsing activity. Our website currently does not respond to DNT signals, as there is no uniform standard for how these signals should be interpreted. However, you can manage your tracking preferences through our cookie consent tool and browser settings.

9. Children's Privacy

Dewey's Pizza does not direct its services to individuals under the age of 18, and we do not knowingly collect, use, or disclose personal information from minors. Our website is not designed or intended to attract children, and we do not knowingly permit users under 18 to create accounts or make purchases.

If we become aware that we have inadvertently collected personal information from a child under the age of 18 without verifiable parental consent, we will take immediate steps to delete that information from our records. If you believe we may have collected information from or about a minor, please contact us immediately at [email protected].

Parents or legal guardians who believe their child has provided us with personal information without appropriate consent are encouraged to contact us so we can take appropriate action. We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and all other applicable laws protecting minors' privacy online.

10. International Data Transfers

Dewey's Pizza is based in the United States, and the personal information we collect is primarily stored and processed within the United States. If you are accessing our website or services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

The privacy laws and data protection standards in these countries may differ from those in your home country. By using our services and providing your personal information, you acknowledge and consent to the transfer of your data to the United States and other countries where we or our service providers operate.

When we transfer personal data internationally, we take appropriate steps to ensure that your personal information receives adequate protection, including using contractual safeguards and ensuring that any third-party recipients are bound by appropriate data protection obligations. If you have questions about our international data transfer practices, please contact us at [email protected].

11. Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not operated or controlled by Dewey's Pizza. These include social media platforms, third-party delivery partners, and payment processing websites. This Privacy Policy does not apply to third-party websites or services, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party websites you visit before providing them with your personal information. The inclusion of a link to a third-party website on our site does not imply our endorsement of that website or its privacy practices.

12. Marketing Communications and Opt-Out

With your consent, we may send you marketing emails, newsletters, special promotions, and information about new menu items or events at Dewey's Pizza. You have the right to opt out of receiving these communications at any time.

12.1 How to Opt Out

• Email Unsubscribe: Click the "unsubscribe" or "opt-out" link included in any marketing email we send you.
• Account Settings: Log in to your Dewey's Pizza account and update your communication preferences.
• Contact Us: Send an email to [email protected] requesting removal from our marketing list.

Please note that even if you opt out of marketing communications, we will still send you essential transactional communications related to your orders, account activity, and important service updates. Opting out of marketing does not affect these necessary communications.

13. California Privacy Rights — Additional Disclosures

In addition to the rights described in Section 6, California residents have additional rights under California law, including the Shine the Light Law (California Civil Code Section 1798.83), which allows California residents to request information about how we disclose personal information to third parties for their direct marketing purposes.

To the extent that Dewey's Pizza shares personal information with third parties for their direct marketing purposes, California residents may request a disclosure of such sharing by contacting us at [email protected].

13.1 Categories of Personal Information Collected (CCPA Disclosure)

In the preceding twelve (12) months, we have collected the following categories of personal information as defined under the CCPA:

14. How to File a Complaint

If you have concerns about how Dewey's Pizza handles your personal information and we have not resolved your concerns to your satisfaction, you have the right to file a complaint with the appropriate data protection or consumer protection authority.

14.1 Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) is the primary federal consumer protection authority in the United States. If you believe your privacy rights have been violated, you may file a complaint with the FTC:

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)

14.2 California Attorney General (California Residents)

California residents may also contact the California Attorney General's Office regarding CCPA-related complaints:

• Website: oag.ca.gov/privacy/ccpa

14.3 California Privacy Protection Agency (CPPA)

The California Privacy Protection Agency (CPPA) enforces the CPRA and handles privacy-related complaints from California residents:

• Website: cppa.ca.gov

We encourage you to contact us first before filing a complaint with a regulatory authority so that we have an opportunity to resolve your concerns directly and promptly.

15. Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. When we make material changes, we will notify you by:

• Updating the "Last Updated" date at the top of this page.
• Sending an email notification to the address associated with your account (for material changes).
• Posting a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the updated policy, you should discontinue use of our services and contact us to request deletion of your personal information.

16. Contact Us

If you have any questions, concerns, comments, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently.

We aim to respond to all privacy-related inquiries within 30 days of receipt. For California residents exercising CCPA rights, we will respond within 45 days, with the possibility of a single extension of an additional 45 days when reasonably necessary, for which we will provide prior notice.